FAQ- list

FAQ- list

How do I perform a blind transfer? To transfer the call, press # and dial NUMBER. Can I announce a transfer to the destination extension before doing the call transfer? To announce a transfer to the destination, press *2 +extension number (*2 2001 or *2 2005) How...
FAQ- list

How Do I Setup My Personal Voicemail Recording?

Dial *123 (or, press the Messages button if your phone has one)At the prompt, enter in your voicemail password.Push “0’ to Enter the Voicemail Options MenuPush “1” To Record Your Unavailable MessageWhen you are done recording your message press # At the prompt,...
FAQ- list

What’s Included With A Phone Number?

With the ITDreamWire, a basic phone number usually includes the following: A phone or e-fax extensionA 4 digit internal extension numberFeatures such as Voicemail, Call Forwarding, etc. Phone numbers can also be directed to any point in your call flow.  For...
FAQ- list

How to access my extension from the internet?

To be able to access to your extension from the internet, please go to pbx.itdreamwire.com Insert your credentials at the login screen. Once when login, you will be able to see your Dashboard. Under MyDetails you will be able to change your email address, your...
FAQ- list

Setup GloCOM softphone phone with QR code

To setup GloCOM application on your phone:  Go to App Store or PlayStoreSearch for GloCOM GO 6 appInstall itStart appPress QR Code ScanScan QR Code from an email we send to your email address
FAQ- list

What’s New in Version 6

gloCOM Meeting gloCOM Meeting is a new product but can be found in both the PBXware and gloCOM release notes. In gloCOM Meeting, users can video conference, share their screen, instant message, and send file links all at once!  Setting up a meeting is extremely...