1. Dial *123 (or, press the Messages button if your phone has one)
  2. At the prompt, enter in your voicemail password.
  3. Push “0’ to Enter the Voicemail Options Menu
  4. Push “1” To Record Your Unavailable Message
  5. When you are done recording your message press # 
  6. At the prompt, press 1 to accept your new greeting.
  7.  Push “2” To Record Your Busy Message
  8. When you are done recording your message press # 
  9. At the prompt, press 1 to accept your new greeting.

If you need more details please contact us at support@itdreamwire.com or at our website itdvoip.com