FAQ

Dreamwire Voice allows SMBs the opportunity to leverage an enterprise UCS/VoIP system without the headache or the cost. Customizable features like auto-attendant, ring groups, call queue, and after-hours greetings are setup and managed as part of the Dreamwire service...

How does VoIP work? VoIP uses codecs to encapsulate audio into data packets, transmit the packets across an IP network and unencapsulated the packets back into audio at the other end of the connection. By eliminating the use of circuit-switched networks for voice,...

How a VoIP telephone is different from a landline phone There are several differences between the two systems – from technological contrasts pricing and scalability. Here is a list of major differences that will help you better...

The Top 5 Advantages of Using VoIP Softphones Unless you’re still using a landline phone, chances are that you’re likely using a softphone right now. What are softphones? They’re Voice-over IP (VoIP) enabled phones that allow the user to make telephone calls over the...

The two main types of VoIP telephones are hardware-based and software-based. A hardware-based VoIP phone looks like a traditional hard-wired

VoIP protocols and standards VoIP endpoints typically use International Telecommunication Union (ITU) standard codecs, such as G.711, which is the standard for transmitting uncompressed packets, or G.729, which is the standard for compressed packets. Many equipment...